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How to find your product model or series
For laptops & PCs:
  • You should be able to find your laptop or PC’s model number by selecting Settings, and then selecting About
  • You may also be able to find your model number on a sticker on the back of your product, on the packaging it came in, or in the user manual
For tablets:
  • You should be able to find your tablet’s model number by selecting the Settings or Options app, and then selecting About
  • The model number should be displayed under the Model Name heading
  • You may also be able to find your model number in the user manual your tablet came with
For anything else:
  • The model number will often be on a sticker or printed directly onto the front, back, or bottom of your product
  • If you can’t find the model number on your product, check the packaging it came in or the user manual
  • You may be able to find the model number in the settings of your product, or in the Bluetooth settings of a linked product
Product categories
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VR & AR
  • Icon brand Acer Acer
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  • Icon brand Asus Asus
  • Icon brand Chillblast Chillblast
  • Icon brand CyberPowerPC CyberPowerPC
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  • Icon brand Generic Generic
  • Icon brand HP HP
  • Icon brand Lenovo Lenovo
  • Icon brand Medion Medion
  • Icon brand Stormforce Stormforce
Icon brand Acer Acer
Icon brand AlphaSync AlphaSync
Icon brand Apple Apple
Icon brand Asus Asus
Icon brand Chillblast Chillblast
Icon brand CyberPowerPC CyberPowerPC
Icon brand Generic Generic
Icon brand HP HP
Icon brand Lenovo Lenovo
Icon brand Medion Medion
Icon brand Stormforce Stormforce
Acer 2024 Nitro N50-640 Gaming Desktop
Acer 2024 PO3-650 Gaming PC
Acer 2024 Predator Orion 3000 Gaming Desktop
Acer 2024 Predator Orion 7000 Gaming Desktop
Acer Aspire C22-1600 All-in-One Desktop PC
Acer Aspire C22-1610 All-in-One Desktop PC
Acer Aspire C24 range
Acer Aspire C27-1800 All-in-One Desktop PC
Acer Aspire C27-2E All-in-One Desktop PC
Acer Aspire S27-1755 All-in-One Desktop PC
Acer Aspire TC-101 Tower Desktop PC
Acer Aspire TC-1785 Desktop PC
Acer Aspire XC-1710 Desktop PC
Acer N50-650 Gaming PC
Acer PO3-650 Gaming PC
AlphaSync Gaming PC - Ryzen 5 7500F - GeForce RTX 4060
2017 MacBook Air 13"
2019 MacBook Air 13.3"
2020 MacBook Air 13.3"
2021 MacBook Pro 14"
2021 MacBook Pro 16"
2022 MacBook Air 13.6"
2022 MacBook Pro 13"
2023 MacBook Air 15.3"
2023 MacBook Pro 14" M2 range
2023 MacBook Pro 14" M3 range
2023 MacBook Pro 16" M2 range
2023 MacBook Pro 16" M3 range
2024 MacBook Air 13" M3 chip
2024 MacBook Air 15" M3 chip
2025 MacBook Air 13" M4 chip
2025 MacBook Air 15" M4 chip
2025 MacBook Pro 14-inch M5 chip
Generic Mac
MacBook 12" 2017
MacBook Air 2020 M1 chip
MacBook Pro (13" 2018 Four Thunderbolt 3 ports)
MacBook Pro (13" 2019 Four Thunderbolt 3 ports)
MacBook Pro (13" 2019 Two Thunderbolt 3 ports)
MacBook Pro (13", 2016, Four Thunderbolt 3 ports)
MacBook Pro (13", 2016, Two Thunderbolt 3 ports)
MacBook Pro (13", 2017, Four Thunderbolt 3 ports)
MacBook Pro (13", 2017, Two Thunderbolt 3 ports)
MacBook Pro (15" 2018)
MacBook Pro (15" 2019)
MacBook Pro (15", 2016)
MacBook Pro (15", 2017)
MacBook Pro (16" 2019)
MacBook Pro (Retina, 13", Early 2015)
MacBook Pro (Retina, 15", Mid 2015)
MacBook Pro 2020
MacBook Pro 2020 M1 chip
Asus 2024 ROG Strix G13CH Gaming PC
Asus A3402 AiO All-in-One Desktop PC
Asus A5702 AiO Desktop PC
Asus AiO V440VA Desktop PC
Asus AiO V470VA Desktop PC
Asus Intel i5-14400F Gaming PC
Asus M3702WFAK-WA080W All-in-One Desktop PC
Asus NUC 14 Pro Mini Desktop PC
Asus NUC 14 PRO Plus Desktop PC
Asus ProArt Station PD5 PD500TE
Asus ROG G22CH Gaming PC
Asus ROG Strix G13CHR Gaming PC
Asus ROG Strix G16CHR Gaming Desktop
Asus ROG Strix GT15 Gaming PC
Asus ROG Strix GT35 G35CG Gaming PC
Asus V500MV-13420H113W Mini Tower Desktop PC
Asus V500MV-13620H015W Mini Tower Desktop PC
Asus Vivo AiO V241
Chillblast Evolution Intel Core i5 RTX 4060 Ti Workstation
Chillblast Ignition Intel Core i5 RTX 3050 Gaming PC
CyberPowerPC CyberPower Gaming Desktop Bundle - Ryzen 5 4500 - GeForce RTX 3050
CyberPowerPC CyberPower Gaming Desktop Bundle - Ryzen 5 5500 - GeForce RTX 4060
CyberPowerPC CyberPower Gaming PC - Intel Core i5-14400F - GeForce RTX 4060 Ti
CyberPowerPC CyberPower Gaming PC - Intel Core i7-14700KF - GeForce RTX 4070 Super
CyberPowerPC CyberPower Gaming PC - Ryzen 7 9800X3D - GeForce RTX 5080
CyberPowerPC CyberPower Gaming PC - Ryzen 7 9800X3D - GeForce RTX 5090
CyberPowerPC Desktop PC - Ryzen 5 5600G
CyberPowerPC Desktop PC - Ryzen 5 8500G
CyberPowerPC Infinity X147 Gaming PC - Intel Core i7-14700KF - GeForce RTX 4070 Super
CyberPowerPC Ultra R43 Gaming PC - Ryzen 5 4500 - GeForce RTX 3050
CyberPowerPC Ultra R75 Gaming PC - Ryzen 5 9600X - GeForce RTX 4060
Generic PC
HP 2024 Omen 4070 40L Gaming PC
HP 22-dg0007na All-in-One Desktop PC
HP 24-cb1039na All-in-One Desktop PC
HP 24-cr0062na All-in-One Desktop PC
HP 27-cr0031na All-in-One Desktop PC
HP 27-cr0045na All-in-One Desktop PC
HP Omen 25L GT15-0011na
HP Omen GT22-2000na
HP OmniDesk S03-0006na Slim Desktop PC
HP OmniDesk S03-0008na Slim Desktop PC
HP Victus 15L TG02-1003na
HP Victus TG02-0039na
Lenovo 2024 Legion T5 26IRB8
Lenovo IdeaCentre 27-inch All-in-One Touchscreen Desktop - AMD Ryzen 5 7535HS
Lenovo IdeaCentre 27IRH9 All-in-One Desktop PC
Lenovo IdeaCentre 5i
Lenovo IdeaCentre AIO 5 Core i7-13700H
Lenovo Legion T5 30IAX10 Gaming Desktop
Lenovo LOQ 17 Gaming Desktop
Lenovo Yoga AIO 27-inch All-In-One PC
Lenovo Yoga AIO 7 27APH8 Desktop PC
Medion Erazer Engineer X10
Stormforce 2024 Crystal i5 Gaming PC
Stormforce 2024 Onyx 6742 Gaming PC
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