Help
Device guides
Samsung
Galaxy Note10+

Samsung Galaxy Note10+

f-18e55567-cec3-4551-8f3f-7e26d9d84f3d
f-88273352-dded-4ecb-b864-ca155296c18a
f-c065dc34-94f5-44ea-aa17-816b72cd43e3
f-33fb4182-a061-4dfa-9903-df40fae4cbb3
f-bfa35278-8124-46b4-9c29-074ecd30dc28
f-88cd87d3-237b-4d2e-b8cd-975b792bb39a
  • Device home
  • Getting started
  • Basic functions
  • Calls, contacts, messaging
  • Connectivity
  • Specifications
  • Device home
  • Getting started
  • Basic functions
  • Calls, contacts, messaging
  • Connectivity
  • Specifications

It's not possible to use Wi-Fi calling

Solution 1 of 4: Wi-Fi calling is turned off

When Wi-Fi calling is turned on, you can make and answer calls using a Wi-Fi network when you're in an area with little or no network coverage. To turn on Wi-Fi calling, you need to establish a connection to a Wi-Fi network, select 4G (LTE) as network mode and follow the steps below. You can also visit the EE web page for more information about Wi-Fi calling.

Press the phone icon.
Press the phone icon.
Step 1 of 6

Press the phone icon.

Press the menu icon.
Press the menu icon.
Step 2 of 6

Press the menu icon.

Press Settings.
Press Settings.
Step 3 of 6

Press Settings.

Press the indicator next to
Press the indicator next to
Step 4 of 6

Press the indicator next to "WiFi Calling" to turn the function on or off.

When Wi-Fi calling is active, the Wi-Fi calling icon is displayed.
When Wi-Fi calling is active, the Wi-Fi calling icon is displayed.
Step 5 of 6

When Wi-Fi calling is active, the Wi-Fi calling icon is displayed.

Press the Home key to return to the home screen.
Press the Home key to return to the home screen.
Step 6 of 6

Press the Home key to return to the home screen.


Did this solve your problem?

Yes No

Get information on...

Or choose...

Show more