Product support
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How to find your product model or series
For laptops & PCs:
- You should be able to find your laptop or PC’s model number by selecting Settings, and then selecting About
- You may also be able to find your model number on a sticker on the back of your product, on the packaging it came in, or in the user manual
For tablets:
- You should be able to find your tablet’s model number by selecting the Settings or Options app, and then selecting About
- The model number should be displayed under the Model Name heading
- You may also be able to find your model number in the user manual your tablet came with
For anything else:
- The model number will often be on a sticker or printed directly onto the front, back, or bottom of your product
- If you can’t find the model number on your product, check the packaging it came in or the user manual
- You may be able to find the model number in the settings of your product, or in the Bluetooth settings of a linked product
Product categories
Bang and Olufsen BeoSound A5 Portable Bluetooth Speaker
Bang and Olufsen BeoSound Level Portable Smart Speaker
Bang and Olufsen Beosound Explore
Bang and Olufsen Beosound Emerge
Bang and Olufsen Beoplay H95
Bang and Olufsen Beosound A1 3rd Gen
Bang and Olufsen Beoplay Eleven True Wireless In-Ear Headphones
Bang and Olufsen Beoplay H100
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