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Samsung
Galaxy Watch

Samsung Galaxy Watch

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  • Device home
  • Getting started
  • Basic functions
  • Calls, contacts, messaging
  • Connectivity
  • Specifications
  • Device home
  • Getting started
  • Basic functions
  • Calls, contacts, messaging
  • Connectivity
  • Specifications

I can't activate my smartwatch

Solution 3 of 3: The activation isn't done correctly

You need to activate your smartwatch before using it for the first time and after a factory reset.

Press and hold the Home key until your smartwatch is turned on.
Press and hold the Home key until your smartwatch is turned on.
Step 1 of 16

Press and hold the Home key until your smartwatch is turned on.

Press the language icon.
Press the language icon.
Step 2 of 16

Press the language icon.

Press the required language.
Press the required language.
Step 3 of 16

Press the required language.

Place your smartwatch next to your phone.
Place your smartwatch next to your phone.
Step 4 of 16

Place your smartwatch next to your phone.

Please note that if you're not using a Samsung phone, there may be some differences in relation to the following steps.
On your phone: Press Galaxy Wearable.
On your phone: Press Galaxy Wearable.
Step 5 of 16

On your phone: Press Galaxy Wearable.

Please note that if you're not using a Samsung phone, there may be some differences in relation to the following steps.
On your phone: Press START THE JOURNEY.
On your phone: Press START THE JOURNEY.
Step 6 of 16

On your phone: Press START THE JOURNEY.

Please note that if you're not using a Samsung phone, there may be some differences in relation to the following steps.
On your phone: Press Galaxy Watch 42mm.
On your phone: Press Galaxy Watch 42mm.
Step 7 of 16

On your phone: Press Galaxy Watch 42mm.

Please note that if you're not using a Samsung phone, there may be some differences in relation to the following steps.
On your phone: Press OK.
On your phone: Press OK.
Step 8 of 16

On your phone: Press OK.

Please note that if you're not using a Samsung phone, there may be some differences in relation to the following steps.
On your phone: Check that the code is identical to the code displayed on your smartwatch and confirm the connection on both devices.
On your phone: Check that the code is identical to the code displayed on your smartwatch and confirm the connection on both devices.
Step 9 of 16

On your phone: Check that the code is identical to the code displayed on your smartwatch and confirm the connection on both devices.

Please note that if you're not using a Samsung phone, there may be some differences in relation to the following steps.
On your phone: Press Agree to all..
On your phone: Press Agree to all..
Step 10 of 16

On your phone: Press Agree to all..

Please note that if you're not using a Samsung phone, there may be some differences in relation to the following steps.
On your phone: Press NEXT.
On your phone: Press NEXT.
Step 11 of 16

On your phone: Press NEXT.

Please note that if you're not using a Samsung phone, there may be some differences in relation to the following steps.
On your phone: To use your Samsung account, press SIGN IN and follow the instructions on the screen to log on to your Samsung account.
On your phone: To use your Samsung account, press SIGN IN and follow the instructions on the screen to log on to your Samsung account.
Step 12 of 16

On your phone: To use your Samsung account, press SIGN IN and follow the instructions on the screen to log on to your Samsung account.

Your Samsung account is used to install new apps, watch faces and more on your smartwatch.
On your phone: To set up your Samsung account at a later time, press SKIP.
On your phone: To set up your Samsung account at a later time, press SKIP.
Step 13 of 16

On your phone: To set up your Samsung account at a later time, press SKIP.

Your Samsung account is used to install new apps, watch faces and more on your smartwatch.
On your phone: To set up mobile data on your smartwatch, follow the instructions on the screen to finish setting up your smartwatch.
On your phone: To set up mobile data on your smartwatch, follow the instructions on the screen to finish setting up your smartwatch.
Step 14 of 16

On your phone: To set up mobile data on your smartwatch, follow the instructions on the screen to finish setting up your smartwatch.

On your phone: To set up mobile data on your smartwatch later, press SKIP.
On your phone: To set up mobile data on your smartwatch later, press SKIP.
Step 15 of 16

On your phone: To set up mobile data on your smartwatch later, press SKIP.

On your phone: When this screen is displayed, your smartwatch is activated and synchronised with your phone.
On your phone: When this screen is displayed, your smartwatch is activated and synchronised with your phone.
Step 16 of 16

On your phone: When this screen is displayed, your smartwatch is activated and synchronised with your phone.


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