Help
Device guides
Samsung
Galaxy S7 edge

Samsung Galaxy S7 edge

f-6deca4d5-ffd7-406d-8036-310f2d5d9d29
f-a5254755-fcc0-4958-a571-531982ad644d
f-06ffce42-57c0-437a-92ca-7c3170a09b07
f-4af3adee-200c-484e-b9b4-d882b3cdb773
f-1a41e917-970f-4e3c-8064-c89b2d30ab60
  • Device home
  • Getting started
  • Basic functions
  • Calls, contacts, messaging
  • Connectivity
  • Specifications
  • Device home
  • Getting started
  • Basic functions
  • Calls, contacts, messaging
  • Connectivity
  • Specifications

It's not possible to receive voice calls

Solution 2 of 4: Divert of all calls is turned on

If you no longer wish to divert your calls, you need to cancel the diverts.

Press Phone.
Press Phone.
Step 1 of 9

Press Phone.

Press the menu icon.
Press the menu icon.
Step 2 of 9

Press the menu icon.

Press Settings.
Press Settings.
Step 3 of 9

Press Settings.

Press More settings.
Press More settings.
Step 4 of 9

Press More settings.

Press Call forwarding.
Press Call forwarding.
Step 5 of 9

Press Call forwarding.

Press Voice call.
Press Voice call.
Step 6 of 9

Press Voice call.

Press the required divert type.
Press the required divert type.
Step 7 of 9

Press the required divert type.

Press DISABLE.
Press DISABLE.
Step 8 of 9

Press DISABLE.

Press the Home key to return to the home screen.
Press the Home key to return to the home screen.
Step 9 of 9

Press the Home key to return to the home screen.


Did this solve your problem?

Yes No

Get information on...

Or choose...

Show more